MARCH  2021

Dear Health Community Colleague,

As we head into March and reflect on a year since COVID-19 was first confirmed in Colorado, we continue to highlight COVID-19 information that may be of interest to you. Also, in this first edition of the Navigator in March, you’ll find information about free transportation to COVID-19 vaccine appointments for those with Health First Colorado (Colorado’s Medicaid Program), the annual report from the Department of Health Care Policy & Financing (HCPF), and what to do if you’re having trouble revalidating with the State as a provider.

Be on the lookout later this month for the second edition of the March Navigator, where we’ll continue our deeper dive into social determinants of health, offer more COVID-19 resources, and highlight another provider partnership in the community.

If you want to learn more about anything in this issue of the Navigator or just have a question, please contact us. You can also connect with us on any of our social media channels using the links below.

In good health,
Colorado Access

Free Transportation for COVID-19 Vaccine Appointments
Those with Health First Colorado can get rides to and from COVID-19 vaccine appointments through HCPF’s Non-Emergent Medical Transport (NEMT) program. Schedule a ride here, or call IntelliRide directly at 855-489-4999 or
303-398-2155 (State Relay 711).

HCPF Annual Report
The HCPF 2019-2020 report demonstrates how $10.2 billion in funds were disbursed by the organization to cover 1.2 million Coloradans through Health First Colorado and 77,000 children and pregnant women with CHP+. Read the report here.
Revalidating with HCPF
If you are contracted with Health First Colorado or CHP+, you must revalidate with HCPF at least every five years to continue as a provider. Organization health care providers are required to obtain and use a unique NPI for each service location and provider type enrolled. If you are having trouble getting revalidated, refer here for more information and how to contact HCPF. If you have any questions, you can also contact your provider relations representative or email
Colorado Access Provider Portal Updates: New Security Features
We are implementing two new security features in April: multi-factor authentication and a mandatory password reset every 90 days. With multi-factor authentication, the portal will require a second form of authentication to verify your identity. This can either be by email, text message or authenticator application. The portal will also require your password to be reset after 90 days. You can find more information throughout this month in the provider portal. Access it here.
Ongoing Health Programming
The Colorado Access Population Health Programming Summary provides helpful information on each health program that is currently running, including programs that were recently added or enhanced. The summary describes each program’s method(s) of communication, target population, and objectives to help answer any frequently asked questions. Check out the summary here.
Upcoming COVID-19 Messaging
We are developing comprehensive messaging and resources to address vaccine hesitancy in our communities. Messaging and resources will be tailored to speak to members who are undecided about receiving the vaccine and will also be designed to help combat misinformation around the COVID-19 vaccine. Our plan is to implement these efforts in the early spring. Stay tuned for more details.
Opioid Crisis Recovery Funds Advisory Committee
The governor’s office is accepting applications for the Opioid Crisis Recovery Funds Advisory Committee. The committee will collaborate with and advise the attorney general on any funds received by the state as a result of opioid addiction related litigation or settlements. Find more information and apply here.
  • Mental Health First Aid
    This training is an evidence-based, public health training program that teaches participants the signs and symptoms of mental health challenges or crisis, what to do in an emergency, and where to turn for help. Mental Health First Aid Colorado is offering this training at no cost to participants. For more information and to sign up, click here.

  • Raising Resilient Children in the Era of COVID-19
    While experiencing a pandemic and the unknowns associated with COVID-19, it is important to increase a child's ability to manage unpredictability and inconsistency through positive interactions and strength based coping skills. This training is hosted by the Early Childhood Partnership of Adams County (ECPAC) and Denver’s Advocacy Center on Thursday, March 18th from 1:00 p.m. to 2:00 p.m. Find out more information and register here.

  • Work & Play in a Pandemic: Ethics and Occupational Health Webinar Series
    Moral Integrity and the COVID-Response Workforce: Innovations in Addressing Moral Distress, Injury and Resilience: Many workers are feeling tired, overworked, and overwhelmed during the pandemic. Some in health care, public health, emergency response and other sectors have also faced difficult moral dilemmas over the last year. The panel will discuss how to acknowledge the challenges and move forward, building a more resilient workforce in the wake of the pandemic.
    This webinar takes place on Wednesday, March 24th at 12:00 p.m. Register
Community Events

LEAD (Legislative Education & Advocacy Day) will bring together community partners and advocates for healthier minds across the lifespan for all Coloradans on Friday, March 19, 2021 at 12:00 p.m. Find more information and register here.

The City of Aurora has created a new economic development program to connect people in the community who are experiencing food insecurity with free meals at local restaurants. If you work with people or groups that could benefit from this program, please contact Frank for more information at 303-739-7272 or email

Denver Food Rescue expanded their No Cost Grocery Program through new partnerships with Casa de Rosa in Villa Park and Bigger Than Me in Park Hill. Find more information about their programs, including where to find them, here.

Doctor of the Day: This unique volunteer opportunity is offered by Colorado Academy of Family Physicians in collaboration with state lawmakers. Telehealth services will be provided to state lawmakers and staff at the state capitol as they work amid an ongoing pandemic. Because this is virtual, you can volunteer from your home or office. You can find out more information about this opportunity and sign up here.

If you have an upcoming community event that you'd like us to share, please email us.
COVID-19 Resources

For COVID-19 utilization management information, click here.

For COVID-19 pharmacy information, click here.

For COVID-19 administrative information, click here.

For COVID-19 training information, click here.

For COVID-19 practice support information, click here.

ECHO Series: Transgender Health: Comprehensive Approaches in Primary Care
This series is designed to support clinical providers who wish to improve care for transgender and gender non-binary patients. You will increase your knowledge and confidence in providing gender-affirming care including routine primary care, hormone therapy management, surgical options and supporting mental health. This series meets the first Thursday of each month from 12:00 p.m. to 1:00 p.m., until January 6, 2022. Find more information or sign up here.
ECHO Series: Perinatal Mental Health: An Interdisciplinary Approach
This new series focuses on perinatal mental health and developed for physicians, APNs, and PAs who care for pregnant or postpartum Coloradans. The weekly series will begin March 23, 2021 and registration is now open.
Find more information or sign up
African Americans in American Medicine: Confronting a Painful Legacy
Organized medicine in the United States carries a legacy of racial bias and segregation that must be understood and acknowledged today. This history of segregation, bias, and exclusion continues to adversely affect American medicine and the patients we serve. Join this informative webinar on Monday, March 22, 2021 from 12:00 p.m. to 1:00 p.m.
Sign up

Colorado Access Provider Performance Scorecards
These scorecards highlight key areas of provider performance and are coming this month to the provider portal. Your scorecard will soon be available to review performance metrics for your specific location(s) and reflects the final weights used for your per-member-per-month payments thorough June 2021. The performance metrics included are: contract compliance, member engagement, utilization rate, and key performance indicators (KPIs). All components except for KPIs are updated each year at the beginning of the contract period. Review scorecard metrics regularly and work with our practice support team to prioritize metrics for your site-specific improvement.
Dermatology Clinic
The dermatology clinic at UC Medicine, is offering unlimited access to those with Health First Colorado. Patients may either be referred by their primary care medical provider (PCMP) or can self-refer. They also offer electrolysis treatment to transgender individuals prior to gender affirmation surgery. All insurance and self-pay options are accepted. For more information, please see contact information below:
CU Dermatology Clinic
14305 E. Alameda Ave
Phone: 303-315-5085
Fax: 303-315-5080
Open: Monday through Friday from
8:00 a.m. to 6:00 p.m.
Helpful Information
The Center of Excellence for Protected Health Information – develops tools and resources to increase health care organization and provider awareness about the Office of Civil Rights (OCR) and Substance Abuse and Mental Health Services Administration (SAMHSA) COVID-19 guidance, and what you can do to protect patient privacy while providing substance use disorder (SUD) and mental health telehealth services. Find more information here.

Additional Resources
  1. SAMHSA COVID-19 Guidance and Resources
  2. OCR Notification regarding telehealth during COVID-19
  3. Federal Guidance for SUD and mental health treatment providers
  4. Tips to keep your telehealth visit private

Updated Healthy Mom, Healthy Baby (HMHB) program
Our updated HMHB program launches this month and includes Interactive Voice Recognition (IVR) and SMS (text) tips for a healthy pregnancy and postpartum care. More issue-specific information will be given as needed to address individual care needs, barriers, or preferences.
COVID-19 Vaccine Rate Revision
HCPF recently announced a reimbursement rate increase for the SARS-CoV-2 vaccine for Child Health CHP+ members. This also applies to Health First Colorado members. All claims going back to November 20, 2020 will be processed at the new rate of $19.27 for the first dose and $28.39 for the second dose. This is a 24% increase over our standard vaccine administration rates. For the fee schedule, click here.
11100 E. Bethany Dr.
Aurora, CO 80014

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