MAY 2025

Clinical Update Form Revised

Our clinical update form is now available online. Through this new digital tool, you can submit requests to add, update, or terminate provider information. Starting July 1, 2025, we will only accept online submissions of provider forms; we will no longer accept PDFs.

Here are some resources to guide you through the submission process:

• Written training guide
• Recorded trainings
• Online forms

We have received positive feedback about the new online platform:

• Judy with Aurora Mental Health & Recovery said, “I love the new clinical update form! It makes submitting staff additions and facility updates a breeze! Huge improvement over emailing the old forms and submitting spreadsheets. The new portal form is a tremendous time saver for me. I especially love that we can track our submissions via a tracking number now. Really helps me to keep everything organized!”
• Danielle with Guardian Recovery Network said, “The clinical update form was efficient and user-friendly. I appreciate its seamless navigation and wish all forms were designed with the same level of clarity. The team behind its development did an outstanding job.”

Thank you for your partnership during this transition. We truly appreciate your ongoing commitment to providing quality care to our members.